How do you package breakable items — and what if something arrives broken?

We wrap every piece with Geami — a recycled, biodegradable paper product that cushions pottery like a dream — and we fill our boxes with Fillpak, a 100% recyclable paper filler. Both are made using recycled materials and many are Sustainable Forestry Initiative (SFI) certified, so you can feel good about what you're unpacking.

Since switching to this method, we’ve seen a huge drop in broken deliveries. Turns out, paper’s not just pretty — it’s powerful.